RIM,the makers of BlackBerry smartphone are working frantically to end a three-day global service disruption as the issue continued for the third day and now people of US have found the similar problems with their Blackberry smartphone.

Blackberry’s owner, RIM, blamed the latest outages on a backlog of emails to Europe from Asia and the Americas.

“It is a backlog issue,” RIM software vice president David Yach says.

“Clearly we have a backlog in Europe… as you can imagine, with the global reach of Blackberry and people using it to contact others around the world, there’s a lot of messages to Europe from Asia and the Americas.

“Over time that backlog has built up and affected our other systems.”

RIM(Research in Motuion) UK managing director Stephen Bates said “Engineers are working around the clock to fix the problem”. The huge backlog of messages should be cleared by Thursday morning on the U.S. East Coast.

The blackouts have left millions of users without email, web browsing and Blackberry Messaging (BBM) services.

The cause is believed to be due to server problems at RIM’s UK data centre in Slough.

Blackberry users around the world began reporting problems with their handsets mid-morning on 10 October and at 14:42 BST, Blackberry UK sent out a tweet which said: “Some users in EMEA are experiencing issues.”

RIM’s stock dropped modestly on Wednesday. The timing of the service glitch could hardly have been worse for RIM as Apple on Wednesday launched a major upgrade to its iOS operating system that includes iMessage, an instant messaging service for users of Apple’s iPhones, iPads and some iPods. It is a direct competitor to RIM’s BlackBerry Messenger, or BBM.

The RIM service, which allows BlackBerry users to send free text messages to other BlackBerry users, has made the devices a popular choice with young consumers. That has partially compensated for its losses in the corporate market in North America and Western Europe.

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